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Free Shipping on Orders Over £150 | Authenticity Guaranteed | Luxury Packaging Included
Description
xShipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Frequently Asked Questions
Is this mascara a good choice for long-lasting wear?
It’s a waterproof mascara, which helps it stay in place better through moisture and humidity — useful if you want definition that holds up during the day.
What does the 8 ml size mean for everyday use?
The 8 ml tube is a compact mascara size, which makes it easy to keep in a makeup bag and use regularly without taking up much space.
Is this better for a natural look or a more defined look?
It’s called Maximum Definition mascara, so it’s designed to emphasize and separate lashes more clearly — a good fit if you want a more defined finish.
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