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Free Shipping on Orders Over £150 | Authenticity Guaranteed | Luxury Packaging Included
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FREE DELIVERY for all orders above £150
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Schwarzkopf Palette Naturals Color Creme 12.1 Extra Light Ash Blonde delivers salon-quality color results at home with a gentle, nourishing formula enriched with natural oils and plant extracts. Designed for those who desire a cool, luminous blonde tone, this shade neutralizes unwanted yellow or brassy undertones for a clean, icy blonde finish.
Its creamy texture ensures full gray coverage, even on resistant hair, while maintaining softness and shine. The formula contains Argan Oil, Shea Butter, and Aloe Vera, which help nourish and protect hair during coloring, leaving it smooth, hydrated, and radiant.
Key Benefits:
Rich, long-lasting color with 100% gray coverage
Enriched with natural oils and botanical extracts
Soft, silky, and healthy-looking hair after coloring
Neutralizes brassy tones for a cool ash blonde look
Easy to apply with a creamy, non-drip formula
Shade:
12.1 Extra Light Ash Blonde — ideal for very light blonde tones with a natural, ash finish.
How to Use:
Apply evenly to dry hair following the instructions included in the pack. Leave for the recommended time and rinse thoroughly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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